Error: ActiveX component can't create object: 'fdmFM11xG5E.clsFMAdapter'

During testing of the FDM and HFM implementation of a 11.1.2.1 environment we came across this error:

‘Error: ActiveX component can't create object: 'fdmFM11xG5E.clsFMAdapter' 

at first we thought this had to do with the adapter itself. But after some tracing, the problem was that the HFM client on the FDM server was not configured.

Now we had to configure the FDM client, but after adding the HFM server / HFM cluster we had a APPCRASH of the HFM client:

‘Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: HFMConfigure.exe

P2: 11.1.2.3082

P3: 4d3f5242

P4: ntdll.dll

P5: 6.1.7601.17725

P6: 4ec4aa8e

P7: c0150010

P8: 000000000006f892

’

I reinstalled the HFM client on the FDM server and could now connect to the HFM cluster. The error has gone away.

But now we had a differed error in the FDM application: ‘Error: Adapter Function [fConnect] Failed’.
Now this was an easy one, the credentials of the DCOM user were not correct.

Just re-run the FDM configuration steps, and make sure that the DCOM user password is valid.

remember to restart the IIS once you changed the FDM configuration steps.