A few weeks ago some customers
had issues with Smartview and the retrieval of some data. If they wanted to
fetch data that took longer that x seconds Smartview would give them the
following error.
After some digging around: google, metalink. I found out that the issue had to do with the versions of IE (IE7, IE8, IE9 and IE10). Microsoft changed the timeout settings to 30 seconds. Preciously (IE 6) this was 60 seconds.
To resolve this issue, the
default timeout settings must be modified. You can change this to do the
following: start ‘regedit’ and browse
to
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings"
Add the following variables:
KeepAliveTimeout
ServerInfoTimeout
ReceiveTimeout
ServerInfoTimeout
ReceiveTimeout
Remember to make it a DWORD
(32bit) and add a hexadecimal value of 900000. This will timeout after 15 min.
Once you changed it logout as the user an log back in and your set to go and
retrieve a dataset.
